Absa
Pathetic Service

I started Debt Review in July 2009; my debt counselor did all installment offers and proposals to my creditors-including my Absa credit card. Absa provided my debt counselor with a total outstanding of R16598.63 in July 2009. As per the proposal and interest worked out by my debt counselor my debt should be paid off by September 2012 with payments of R548.52 per month at 15% interest. Please take note that I owed some of my creditors more that R25 000 and all of my other accounts are paid up in full now except for Absa.

Absa is claiming that I still owe them between R8000 and R16000, thus far I have received almost 4 different outstanding balances in the past 6 months with variances and inconsistencies so absurd, it makes me wonder if anyone at the ABSA debt review centre knows what they are doing.
I have paid them over R19000 since I started my debt review.

Absa debt review centre is manually calculating my outstanding balance using some archaic method and every time someone different does, SO DOES THE OUTSTANDING BALANCE!!!

Please can someone just fix this- it should be done by now. Let me send you the balances and information I have received from Absa, you will be shocked.

Company: Absa
Country: South Africa
City: DEBT REVIEW

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