First National Bank
FNB how can we FRUSTRATE you

Een requesting a Bond Statement since MARCH this year. I JUST DONT GET THIS! HOW DIFFICULT IS IT TO SEND A STATEMENT! you should be doing it regardless, but we request and request AND REQUEST.
we have had numerous ref no, on-line call back requests... PATHETIC INDEED

here is you last e-mail

-----Original Message-----
From: [Email Removed] [Email Removed]
Sent: 26 September 2013 03:55 PM
Subject: Your Smart Bond enquiry, Reference No: BHZUXAGU

Hi...
Thank you for sending an enquiry to us. We will contact you within two business days.
Alternatively, you may contact us directly on 087 736 6000 to follow up on this enquiry.
To track the status of your call me back form go to the [URL Removed] homepage. Choose the option: Contact and Tools then select Call me back status.

I guess my idea of 2 business days is clearly not the same as yours... WHAT EXACTLY DOES IT TAKE TO GET SERVICE???
on the last hellopeter complaint you asked for an ID number ON A PUBLIC WEBSITE... SMART INDEED, WELL DONE!

Company: First National Bank
Country: South Africa
City: Bond department

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