Liquid Capital
Incompetant accounts department

I am completely annoyed with the service I have received from liquid capital.

On 3 occasion I have not been able to take my car in for service as I am told my account is an arrears.

I have given them my banking details as well as the date in which my account can be debited.

I fail to understand why this is still not added to the system

I was called by liquid capital in May this year as I was told I was in arrears, AGAIN, I took the time to make sure they had my details, all was confirmed and a date set again.

6 Months later and i'm experiencing the same issue.

I need my car to be service today and I cannot keep having the same issues each time.

This is incompetence at its best.

I do not want to find myself blacklisted just because people cannot do their job properly.

I have not received a single call since then from liquid capital enquiring about payment mot made.
This is no way to treat customers, this is utterly embarrassing and time consuming and if I cannot be helped I will move my business elsewhere

Company: Liquid Capital
Country: South Africa
City: Edenvale

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