First National Bank
PRE- APPROVED CREDIT CARD DECLINDE - NOW RESPONSE

I RECEIVED THE FOLLOWING RESPONSE FROM FNB IN CONECTION WITH A COMPLAINT ON HALLO PETER ON A PRE-APPROVED CREDIT CARD THAT WAS DECLINDE 2 JAN 2013.

Hello IMJvR,

We would like to take the opportunity to sincerely apologise for any inconvenience caused and thank you for taking the time to bring this to our attention.

I have escalated this matter to FNB Card to be investigated.
Your complaint ref number is: 241301.

Kind Regards
Celeste Kruger

I WAS CONTACTED BY FNB AS WELL ASKING ME FOR INRORMATION WITCH I SENDED TO THEM BY THE 16 JAN 2013. I STILL HAVE NOT RECEIVED ANY WORD FROM THE CREDIT CARD DEPARTMENT ON THIS MATTER. I HAVE SENDED 3 E-MAILS REGARDING THE MATTER, NOW RESPONS. I DID CALL FNB AS WELL NOW ONE CAN GIVE ME FEEDBACK ON THE ABOVE REF NO NOT EVEN THE CREDITCARD DEPARTMENT. ALL THAT I GET IS: WE DO NOT HAVE ANY THING ON A REF NO AS ABOVE.

CAN I PLEASE BE ASSISTED IN THIS MATTER REGARDING MY REF NO AS ABOVE.

Company: First National Bank
Country: South Africa
City: CREDIT CARDS

  <     >