Nedbank
Ombudsman for Banking Services Bulletin No 12

The customer's rights
A customer can give their bank a written stop payment instruction to prevent a debit order for a specific amount being processed on the account. When a debit order is returned "payment stopped" on the instruction of a customer, the user may not process further debits under the system.
A customer can instruct his or her bank to reverse a disputed debit order. If the disputed debit order is reported within 40 days of it appearing on the account, the bank will reverse it immediately

I've disputed debit orders and Nedbank refuse to return funds as per Ombudsman for Banking Services Bulletin No 12 document.

They've taken away more than 4k this month and refuse to refund me.

Company: Nedbank
Country: South Africa
City: Loans Department

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