Santam
CONFUSION

Business & Finance

I requested a address change on 18/09/2013 on my policy. When I received the schedule the premiums went up quite a bit and I requested Connie to lower the premiums so that we pay approximately what we were paying at the previous address. It then changed as follows: Nissan Tiida Value from R91700 to R81600 (R779.56 -R622.55, Chery value from R52300 to R47400 (R375.44 - R309.34) and Nissan Hardbody from R85700 to R80600 (R420.52 - R426.68 I have no idea why the Hardbodys premium escalated with the lowered value). I requested home contents cover and portable items to be added to the policy after wich the wrong vehicle values was back once again. I brought this under Lindies attention and she asked me to send her the accepted policy schedule that was sent to Connie. I did send her the schedule I accepted after wich I was then told that the policy package has changed and she did give me the lowered vehicle values but it hardly made any change on the premium and that I should stop trying to make amendments because it will reflect badly on my name. How can I accept one thing and ask for home contents and portable items to be added to that particular policy and then get something else. Then the p


Company: Santam
Country: South Africa
City: Bestsure
  <     >  

RELATED COMPLAINTS

Momentum Short-term Insurance
Request for policy schedule

Medipet
Medipet SA doesn't pay out as per policy wording!

Discovery Insure
DISCOVERY INSURE CONTENT PAYOUT REFUSAL!

MiWay
Call centre incompetence

Dial Direct Insurance
Dial Direct not honoring a claim

Alexander Forbes Insurance
Failure to Reduce Premiums

MiWay
Review policy

MiWay
Premiums not making sense

Dial Direct Insurance
Premium Increased 112% after 6 months

MiWay
No Service from Miway