Absa
Benchmark - should you get a home-loan from ABSA?

I bought a house in Bloem over a year ago with a homeloan from ABSA at prime 1.4%.I didn't have any debt, so I couldn't show my credibility. I paid a 10% deposit.

I've always paid my monthly repayments, which shows I'm creditworthy. I thus requested a better interest rate for my homeloan&handed in the forms they gave me for this on 3Sep2013 to a friendly lady RM from ABSA Bloem. She said they should get back to me by 9Sep.

RM sent the forms to Kerwin Poole (KP) in head-office, &contacted him as he was slow in responding. Each time I phone her she says how surprised she is that he hasn't gotten back to us yet. He later emailed her/me more forms to fill in - an uneditable excel file with other peoples details in. The only way I could fill it in was to print it, scratch out the other peoples details&fill in my details by pen. I gave it like that to RM.She scanned it&sent it to KP-still no response. RM is lodging a complaint against KP.

I bank at ABSA, have a permanent fulltime job as a lecturer at a university, &have a PhD.KP has inconveinianced me. I thus think I deserve prime minus 1.4%.Use me as a benchmark: is it worthwhile applying for a homeloan at ABSA or not? What rate will ABSA give me&when?

Company: Absa
Country: South Africa
City: Head Office

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