First National Bank
FUNERAL POLICY

I ASKED ON MY ONLINE BANKING FOR AN AGENT TO PHONE ME REGARDING MY POLICY TO ADD MY CHILD. DIDNT HEAR FORM THEM FOR A FEW DAYS THEN ON A SUNDAY AFTERNOON 17H00 THEY PHONE TO DISCUSS THE CHANGES, I ASKED THE AGENT TO PHONE ME BACK ON MONDAY AS RESULT TO ITS A SUNDAY AND I WAS BUSY DRIVING. NEVER PHONED BACK THEN I WENT BACK TO ASK TO BE PHONED AGAIN AND ASKED THEM TO PLEASE PHONE ME DURING LUNCH BREAKS AS TO IT WILL SUITE ME BEST. ITS BEEN NOW A MONTH AND STILL NO RESPONSE...

Company: First National Bank
Country: South Africa
City: CALL CENTRE

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