Absa
Illegal Debiting - AIP Policy

Someone from ABSA Vehicle & Asset Finance called me and requested I send a proof of insurance through on my vehicle.

I did so - twice.

An additional amount of R533.18 was debited from my account anyway for "AIP Insurance".

I have not had a response as to when the amount will be refunded.

Isn't debiting someone's account without their prior approval or permission illegal? I in no way agreed to any figure being debited from my account, and had sent proof of insurance anyway.

This quite poor, and I am about to take my vehicle finance elsewhere.

Company: Absa
Country: South Africa
City: AVAF

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