Outsurance
R400 CASH BACK A LIE

I CALLED IN TO COMPLETE A QUOTE, I WAS TOLD THAT OUTSURANCE CANNOT BETTER MY PREMIUM AND THAT I WOULD RECEIVE A LINK TO UPLOAD MY SCHEDULE ON AND WOULD RECEIVE R400 (AS PER THE RECORDING) THEN I AM TOLD THAT I CANNOT BE PAID THE R400, SINCE I WAS [AID R200 IN JANUARY 2012- I THEN ADVISED THEM THAT AT THAT TIME, I DID NOT HAVE THE SAME RISK (NOW I HAVE DIFFERENT AND ADDITIONAL MOTOR VEHICLES HOUSEHOLD PORTABLE POSESSIONS) I WAS WITH A DIFFERENT INSURER AT THE TIME AS WELL, INITIALLY WHEN I CALLED IN, THE CONSULTANT DID NOT ADVISE ME THAT HE CANNOT COMPLETE MY QUOTE SINCE I DID ONE A YEAR AGO, INSTEAD HE WENT AHEAD WITH THE QUOTE, SO IF IT WAS CHEAPER THAN MY CURRENT INSURER THEY WOULD HAVE LOADED ME ON AS A CUSTOMER, BUT WHEN THEY COULDNT BEAT THE QUOTE THEY DONT WANT TO MAKE THE PAYMENT OF THE PROMISED R400- THEY CANNOT BASE THIS ON A PREVIOUS QUOTE SINCE MY DETAILS HAVE ALL CHANGED IN TERMS OF ITEMS TO COVER AND LENGHT OF HAVING MY LICENSE, THEREFORE I REQUESTED A REQUOTE- THE FIRST TIME AS WELL I HAD A DIFFICULT TIME GETTING THE PAY OUT, OUTSURANCE IS FALSLEY ADVERTISING THE R400, I DEMAND MY R400 BACK, AS WELL AS PAYMENT FOR MY WASTED TIME, I WILL TAKE THIS FURTHER

Company: Outsurance
Country: South Africa
City: SALES

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