First National Bank
Bond and Loan Application Fiasco

In May 2013, I submitted a Bond Application for the purchase of a house. I was granted the loan and was advised in writing that my bond was approved with a facility for a 'future use amount' which was subject to 'only be available on application and will be subject to the lenders normal credit initiation assessment procedure'.
I arrange that in order to pay the transfer fees, and confirmed by the bank (names available), I am able to apply for a bridging loan in the amount of half of the amount required.
I duly apply and receive a written offer in the amount on the 19th of July, sign accept scan and email the documents to the loans department by the 24th July (offer valid for ten days).

A week later following up I am fobbed off with further requirements repeating already supplied, conditions such as I did not qualify because I hadn't worked for my employer for long enough (22 years!) I am told my loan has been turned down.
I write complain, as told to reapply in 6 months. They admit my loan was rejected because they forgot to process it. I am given an overdraft. Now they say after I apply, the future amount can't be applied for within 6 months of registration. This was a new rule

Company: First National Bank
Country: South Africa
City: Cape Town

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