Discovery Card
Bad service

I recently applied for a discovery card and as I am an existing Discovery client, I thought the whole process would not be a hassle. I was constantly in touch with discovery when I was applying for my card. but the issue of the police clearance came about. I sent in my form from the SAPS that shows that I have requested one. now a lot of paper work is required. the fellow I spoke to was not at all assisting and I felt that being an existing discovery client does not mean anything. the police clearance itself will take about 3 weeks and I was informed that I would have to cancel my existing application. to me that is bad service and false information as in the list of requirements the police clearance was not requested..

SHAME ON YOU..

Company: Discovery Card
Country: South Africa
City: Johannesburg

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