First National Bank
Lack of Feedback and staff incompetence

On Friday the 25/01/2013 i requested an early settlement amount of my Ipad 2. Before i even get the settlement amount, the settlement amount was deducted from my account without my concern. After that i requested for a reversal of the amount. There is noone taking ownership to assist me. All i am hearing is that they have escalated the matter and they will contact me today or tomorrow. I have sent numerous emails to Katlego in the smart devices settlement department and she is no help at all after all the mess that she has made on my account.

Company: First National Bank
Country: South Africa
City: Head Office

  <     >