RCS
Unauthorized debit

I am really confused and some what frustrated by the nerve of RCS to deduct money from my account when my account has been settled off before my debit order date with instruction to close the account. i had settled the account on the 12/31/2012 and on the same day requested for the closure of the account, i received a e-mail from RCS on the 1/2/2013 to acknowledge receipt of the request. Now i have been debited around R19 from them, which is incorrect. Now i am no genius on interest and the financial side but logic tells me that the account has been settled and no dedustions off my account should further occur?? OR i should've been told when i got the e-mail from RCS that there would be some charges that would still apply. I am upset that this is not proper ethics and customer service, and would like to see my money refunded unless i am explained to in deep detail i am wrong!..

Company: RCS
Country: South Africa
City: Xpress Credit

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