Absa
Rejection of claim

I have a homeowner's comprehensive insurance policy with Absa taken in 1999. Absa homeowner's comprehensive insurance package aims at protecting both physical structure and any improvements on the insured property. Under Section A - Building section of the policy Absa commits to cover for loss or damage to the insured property due to an insured event. Clause 1.4 of the policy stipulates that among other insured events are acts of nature. My house roof has been leaking due to flood/wind. This has caused other damages to my assets in the house. This is not a maintenance related damage or damage due to wear and tear. Therefore this clause provide coverage for roof damage caused by unprevented reasons. Absa is refusing to fix the damaged roof and the affected assets.

Company: Absa
Country: South Africa
City: Johannesburg

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