Oneplane Medical Insurance
VERY UNPROFFESIONAL

I AM A CLIENT OF ONE PLAN MEDICAL INSURANCE, I LODGED A CLAIM TO GO TO MY GP, I FAXED THEM THE RECEIPTS FROM MY GP AND THE PHARMACY .TOTAL AMOUNT WHICH I USED WAS R230 FOR DOCTOR AND R94 FOR PRESCRIPTION MEDICATION, IT WAS ON THE 27TH OF AUGUST WHEN I WENT TO THE DOCTOR AND I FAXED THE RECEIPTS TO THEM THE NEXT DAY.AND ON THE 3RD OF SEPTEMBER I RECEIVED A MESSAGE ON MY CELL INFORMING ME THAT MY POLICY IS CANCELLED.JUST LIKE THAT, NO ONE PHONE ME TO EXPLAIN THE REASON WHY MY POLICY WAS CANCELLED.I WAS DEBITED R386 EVERY MONTH FROM LAST YEAR, AND IT WAS MY ONLY FIRST TIME TO USE THE FUND, I JUST NEED AN EXPLANATION, THEY ARE NOT THERE TO GIVE THE SERVICES BUT JUST TO REAP OFF OUR HARD EARNED CASH

Company: Oneplane Medical Insurance
Country: South Africa
City: JOHANNESBURG

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