First National Bank
After payiyng account off, still on ITC

After doing a regular check with transunion its come to my attentions that yet again FNB
Has up yet again. I had a personal loan with "FNB" in 2012 acc no# 8902240933
Opening bal: R12 000, Current bal: R18 151.00.

First of all this account has been payed off a long time ago and second - is "fnb" so incompetent
To a point where they people dry and leave them to suffer? My credit is messed up because of such
Ignorance and to think I have walked into the Polokwane branch twice to ask for this to be done, was asked for
Settlement letters which I have exaustedly issued after ups and downs, this is still not done.

Someone needs to have a look at this and deal with the people responsible, I demand this to be done now
Your call center is as useless as your branch. I call customer care and get refered to
Telephone banking, inturn given a number and tranfsered to a closed department without proper probing.

Sort yourselfs out and deliver service not this nonesense.

Regards
Angry custome

Company: First National Bank
Country: South Africa
City: Polokwane

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