Virgin Money South Africa
Query on credit card unresolved after 2 months
- 09-03-2013
- 2
I queried a transaction that went through my credit card without my authorisation and got nowhere with the call centre agent after 2 months. They kept insisting that I authorised the transaction but was unable to show me evidence of what they base their assessment on.
I closed my account.
Company: Virgin Money South Africa
Country: South Africa
City: Call Centre