Absa
FED UP

I AM SO FED UP WITH ABSA'S EMPLOYEES & HOW I AM BEING TREATED AS A CLIENT, ONCE AGAIN I AM BEING HOUNDED BY COLLECTIONS AGENTS WITH MY BOND BEING IN ARREARS, I MADE A PAYMENT ON THE 22 AUGUST, ON THE 23RD AUGUST WE WENT INTO THE BRANCH & HAD THE INSTALMENT DATE CHANGED TO THE 1ST, THE ENQUIRY CLERK INFORMED ME I WILL BE PAYING A PORTION ON THE 1ST WHICH I WAS OK WITH, I ASKED HIM WILL I BE PAYING THE FULL INSTALMENT & HE SAID NO ONLY A PORTION FOR THESE FEW DAYS UNTIL THE 1ST SEPT & ON THE 1ST OCTOBER I WILL BE PAYING MY NORMAL INSTALMENT, BUT NOW ON THE 1ST SEPTEMBER I AM SAID TO PAY R1590 THAT'S BASICALLY MY INSTALMENT. BELOW IS PART OF AN EMAIL SENT TO ME FROM KAREN & NONE OF WHAT SHE SAID BELOW IS BEING DONE & I AM STILL AWAITING HER FEEDBACK ON MY RETURN EMAIL ON THE 26TH AUGUST.

We herewith confirm that the instalment will be changed after the 1st of September 2013. Mrs Beryl Idensohn from the Pre Legal Collections team has diarised your account and she will personally oversee the amendment. We trust you find the above in order, and please do not hesitate to contact us should you require any further information. Regards, Karen Jonker | Specialist - Complaints

Company: Absa
Country: South Africa
City: BONDS/COLLECTIONS

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