First National Bank
How difficult can it be to pick up FICA

I was emailed and sms'd to verify my account before 30 August, otherwise my account will be blocked (although I have a salary paid into my account every month for 3 years, 6 debit orders going off, FNB send me mail to my address where iam living, sms's me on my cell nr i use everyday, and they email me my statements. But i still have to verify my account??? So i have been waiting for 2 days for FNB to send my file to the couriers to pick up my FICA, they STILL dont have my info at the couriers!!! How pathetic is FNB and the couriers!! :( The advertisements that FNB show is that they make our lives (customers of FNB lives better and more confenient) hahahaha well i disagree. now i have to make it a "slep" and go into the branch on a saturday morning. What bull! So much for making our lives as the CUSTOMER more confenient... i feel like leaving FNB...

Company: First National Bank
Country: South Africa
City: FNB overall

  <     >