Nedbank
Equest to reverse debit orde

I have been battling getting a refund from cell C since 30/07 for an amount that I paid to their account and they also deducted on 25/07 of R378 being arrears for 2 months on my contract and they also deducted R259 for current month plus charges. After not getting joy from Cell C I thought going to my bank, the people I've entrusted my money with will give assistance. First of all the enquiries consultant answered me standing, clearly on he way out. I said my story on what I needed done, she did not even look into my account to see what happened, she said they cannot help me, they can only work with a letter from Cell Cin order for them to reverse their debit. Now my thing is, if I am not getting anywhere with the refund request with Cell C how do they give me such a letter. Its my bank account, my money, how can a service provider have an upper hand in my bank account. Who is more important to Nedbank, me or service provider.

Company: Nedbank
Country: South Africa
City: Vincent Park

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