Absa
Again my account has been changed

Once again ABSA does not fail to mess up my account... without my permission and without even informing me.

What is wrong with ABSA?

I am getting sick and tired of ABSA messing with my account and not informing me.

I want someone to contact me ASAP.

My account is meant to be a student account. With a monthly charge of around R15... all of a sudden I decided to look at my statement and see that ABSA changed it to a normal cheque account, charged me charges, charged me internet banking charges and I am not on internet banking... ABSA has proof of me being a student... and they constantly do this... It is not enough that ABSA just reverses the charges and gets away with it. I want something in return... maybe you can lower my interest rate on my car finance as a way of apologising yet again... As the mistake was done 01/08/2013 consider this your last warning and if this is not sorted out accordingly then I will approach the ombudsman... How is it even possible that a bank employee has the right to change someone's account without their knowledge... imagine what some bank employees can do with accounts that do not get statements! I think the media need to hear this disgusting tactic!

Company: Absa
Country: South Africa
City: Tokai

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