Nedbank
Nedbank has decided I cannot acces my own money

On the 1st of August, Nedbank decided to remove my online banking profile because my credit cards are due to expire END of August. This is the explanation I get when phoning the call centre. I do not live in South Africa and being based up in Africa it is not possible for me to visit a branch to sort out my CONSTANT issues with my account.

I demanded that the consultant sends me an email so that I can follow up electronically as these calls are costing me a fortune from where I am based. This is now day 7. My credit cards don't work, I cant access internet banking to transfer my salary to another account. So now I have NO WAY to get to my OWN money.

Reference for my Nedbank Complaint: CCT 491684. Only feedback: we are investigating. I have tried facebook, I have tried calling. NOBODY CAN HELP ME. This is the worst service I have ever experienced in my life.

Company: Nedbank
Country: South Africa
City: Client Service Support

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