Absa
Can't access my internet account with Explorer v10

Absa,

You updated your banking platform and I now cannot access my internet banking off windows explorer v10.
I called the call center to complain, I was told to install Mozilla so I could do my banking.

Your system changes should not impact me in a negative manner, I now get told my internet banking details are wrong and if I get that message 3 times I have to go into the bank for a hard reset of my pin.

All because you develop a system that does not work on possibly the most popular browser in the world. What are your IT firm thinking?!?!? How can they NOT develop compatibility with Microsoft explorer?

Mark

Company: Absa
Country: South Africa
City: Internet banking

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