Absa
Internet Banking Facilities Locked out

To whom it may concern at ABSA,

i went in recently this week to reset my internet banking parameters as I only had viewing access (I initially requested full internet banking rights in the first place)

The bank customer consultant assisted me in doing so.

I tested the accessibility and functionality at the bank and was satisified with the solution at that time.

However, since then I have tried to access my account online and have been locked out from it.

A message appears stating that my account has been locked out and I need to go to the bank to reset my password.

I am not willing to go into the bank again to solve a problem that I thought was solved already.

This is an inconvenience on my side.

Please revert with Feedback as I believe this unacceptable

Company: Absa
Country: South Africa
City: ABSA

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