Standard Bank
Recurring NAEDOs - validation

Hi

On 31 March 2013 I had a NAEDO come off my account for R99, queried it and was told it was from Stratcol. Stratcol then said they were acting on behalf os a telesales company. I disputed this and put a "stop debit order thingy" on my account. I contacted the telesales company (BK Marketing) an they had no proof I had an agreement with them.

This month a siimilar debit came off my account for R129 and am still waiting for the details of who the money was paid to.

I have no agreements for those amounts and want to know how Standard bank goes about authenticating these NAEDOs.

I cannot be told that I have to "monitor my bank statement as a security measure". Although valid advice, this is after the fact and what happens when these people decide to take R4000 within a span of 2 weeks? What then?

What checks does Standard bank have in place to ensure that only legitimate deductions are allowed to go off peoples account? I have tried to look up what this NAEDO system is but nowhere can I find the complying bank's responsibilitie in this regard.

Don't look at the amounts involced but the principle - how does noney leave my account to an unauthorised company?

Company: Standard Bank
Country: South Africa
City: Thibault Square

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