Santam
CHEAP

I WAS INVOLVED IN AN ACCIDENT WHERE I WAS HIT BY ANOTHER VEHICLE ON THE SIDE OF MY CAR RESULTING IN MY CAR ROLLING DOWN A BANK INTO ONCOMING TRAFFIC. BYSTANDERS THEN TURNED MY CAR BACK ON ITS WHEELS AS I WAS STILL INSIDE. SANTAM ASSESORS (GARY SEPTEMBER) FOUND THAT THE VEHICLE WAS REPARABLE. THE JOB WAS AWARDED TO NUWAGON PANELBEATERS (I HAVE NOT SEEN QUOTES FROM OTHER PANEL BEATERS SO I AM UNSURE AS TO HOW THEY WERE AWRDED THE R73000 JOB)
THE PANELL BEATER QUOTED 1MONTH FOR THE REPAIRS . AFTER MONTH 2 AND ALOT OF INCONVENIENCE AS THE PANEL BEATER DID NOT SUPPLY A COURTESY CAR, I WAS FINALLY ABLE TO COLLECT THE CAR... THE CAR WAS 6MONTHS OLD AT THE TIME OF THE ACCIDENT (MAY 2013). UPON GETTING IT BACK AFTER 2MONTHS, THE PAINT WAS UNEVEN, THE SEATS WERE MESSED WITH PAINT, MY DASH BOARD WAS RUINED AND THE CAR LOOKED LIKE A JOKE... SANTAM ASSESSORS HAVE STILL NOT CONTACTED ME AFTER I COMPLAINED AND THE CAR IS STILL AT THE PANEL BEATER ALMOST 3 MONTHS LATER...(ALL THIS AFTER THE ASSESOR SAW THAT THE CAR COULD BE REPAIRED IN A MONTH!!!). I THEN RECEIVED A LETTER IN THE POST LAST WEEK INFORMING ME THAT MY ANNUAL INSURANCE INCREASE WILL START IN AUGUST. AUDACITY!!!

Company: Santam
Country: South Africa
City: JOHANNEBURG

  <     >