Fleet Street Publications
Terrible account reconciliations

Good day,

Please assist. I've had two accounts with Fleet Street Publications, Accounts for Tax updates and Accounting Updates. I have had numerous emails from Fleet Street regarding the non payment of outstanding invoices. I did speak to one of the consultants for the Tax loose sheet indicating that I have not received the material that was supposedly posted due to post office strikes at that time. We then went through the file to confirm non-receipt of the said material. Subsequent to that call I received a letter from your attorneys demanding payment for Tax loof sheets, the payment which I made (I've sent all the proof of payments to gcs email address), regardless of the non-receipt of the material. I have now received another letter from your attorneys for the Account for Accounting loose sheets. I have requested clarification numerous times regarding these accounts as I have been billed for Accounting loose sheets for some material I never received. There is absolutely no response. I'm not satisfied with the manner in which these accounts have been handled and request cancellation of ALL the accounts. I will NOT REFER anyone to use their material, customer service is BAD.

Company: Fleet Street Publications
Country: South Africa
City: Johannesburg

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