Liberty Life
Liberty won't release my son's money

My son took out a Retirement Annuity policy in 2010 and now decides that he prefers the money and wants to cash it in. The Liberty-life help-desk say that he cannot since the amount invested is over R7k and the government disallows this. Is this true? He has paid over R14k of HIS money and it belongs to him.
I see that Carte-Blanche followed this on TV and the insurance industry has a lot to answer for! One of the items mentioned was that if you stop paying, one loses most of your money already paid in. The Help-desk person didn't mention this to my son when he asked for his payments to be stopped so it looks as though he will lose everything?

Company: Liberty Life
Country: South Africa
City: Johannesburg

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