Momentum
Undelivered promises
- 07-17-2013
- 10
I had an issue with Momentum Health with regards to the delivery of my pedometer - a device I am supposed to use to earn health returns. The device was delivered late and due to this I was at a disadvantage for my returns for the month of May. I was promised that the monies owed will be paid into my account but I have not received anything yet! In addition, I have not been receiving any useful feedback when I enquired about the monthly returns I am supposed to receive - I have called the call centre, they advised me to email and when I sent an email, a response was sent to tell me I am supposed to call the call centre. I would like to talk to someone that knows how all of the processes work and can give me some answers.
(Supplier name changed from Momentum Health to Momentum by Hellopeter.com)
Company: Momentum
Country: South Africa
City: Head office