Phonesured
Unauthorized Debit Order again from PHONESURE

Moring Peter

My Story has been going on for 2 weeks now. Phonesure did an unauthorized debit order on the 1st of July. After a lot of hassle it got sorted out and I got refunded on the 9th. On the 11th they deducted R119.50 again from my account. This after a guy called Jivashan told me that I was not a client anymore and that the recorded voice at point of sale clearly stated that I did NOT want insurance. I spoke to a lady last week about this issue. She claimed that this was an error from their side. Trying to let me believe that their system had deducted money from a lot of other people as well.. I have not yet received my refund and is getting very off!!! If this continues I believe I should take this up with the Financial Services Board or the insurance ombudsman to take their trading license away!! I am being robed from my money! I believe I could also take this up with the police as this is actually called steeling.

Company: Phonesured
Country: South Africa
City: Pretoria

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