Absa
Unathorised Debit

My husband (Alan Mashudu Masilo) bank with Absa Bank. On the 19 June 2013 an amount of R7000.00 was debited from his account by the bank. Upon enquiring they told him that he owes the bank money for a credit card. The credit card in question was paid in full in 2011. My husband then went to the Main street branch to enquire about the debit, a consultant told him that according to their records he does not owe them she then asked him to log a query. We have logged a query and nothing has been returned yet. I don't understand why they debit people's account wrongfully and then not want to return the money. It makes one wonder if there is no syndicate going on at the bank when clients are being robbed and the bank does nothing to solve the problem. R7000.00 is a lot of money, can we please have someone from the bank investigating the matter and return our money urgently.

Company: Absa
Country: South Africa
City: Main Street

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