Clientele Life
DEBIT ORDER DATE NOT ADHERED TO

Business & Finance

I've been with Clientel Life for years now and i'm actually sick and tired of them debiting my account days erlier than the given date supplied to them
Why ask for a debit date if the're randomly run through my account without notification none what so ever BEFORE THEY DO SO!
Explaining the NAEDO Billing system to me means nothing i gave you a debit date and i expect you to stick to it every other insurance company doest it why not you!! Every cent in my account is accounted for meaning i don't just have money lying around for no reason!!

If there is no solution for this i will defenatly cancell my policies with them because why should i stand for such when i can have the same policy cover with a different company that will stick to the given debit date!!

Hiding behind the NAEDO Billing system is not going to get you anywhere it's not working for your customers change it!

Hope this won't fall on deaf ears as you guys will defenatly loose customers if you keep doing what you're doing.


Company: Clientele Life
Country: South Africa
City: CAPE TOWN
  <     >  

RELATED COMPLAINTS

Clientele Life
Wrong debit date

Clientele Life
Clientel does it to me again - SiS clientele Sis

1Life
DEBIT ORDER

Bayport Financial Services
Debit order date

Clientele Life
Incorrect debit date

Direct Axis
NOT ALLOWED TO CHANGE DEBIT ORDER DATE

Clientele Life
Wrong Debit Order Date

African Bank
CHANGE DEBIT ORDER DATE!!!

Clientele Life
Billing on the wrong date