Capitec Bank
Reversal of debit orde

On the 25 May Africa bank deducted my money and deducted again on 27 so that means they deducted twice.i went at Capitec Bank asking them to reverse the money as i have a proof that am under admin and it states on the magistrate letter that african bank must not deduct on my account the cashier refused telling me to contact african bank i did call them serveral time and the keep on saying they will reverse and never did. i went back at capitec asking to open a new account and i had to seat on a chair the whole hour the consultant camera was not working and he was busy on a phone.i went there for 2 days and didnt get help. why can't you help your clients even when they show you a letter from magistrates that states the creditor must not deduct? i think i had a right to get that reversal because i had a proof on my hand.i am very much disappionted on you

Company: Capitec Bank
Country: South Africa
City: East London

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