First National Bank
Poor service

Business & Finance

I'm very disappointed at the poor service i received from the call centre and jhb branch of fnb, i applied for a cheque book about a month ago over the phone, I waited almost 2 weeks before i got a call to tell me
I cant get a cheque book as i have to go to the branch, I went to the branch in jhb to applied which the lady requested for me and fax a letter stating what cheque book i needed ad I'll pick it up at my branch at the glen, Today the 06-06-2013 I'll call the glen to find out where the cheque book was and i was told nothing was done, almost 1 month was done and not service. So much for convienience...


Company: First National Bank
Country: South Africa
City: Branch and call centre
  <     >  

RELATED COMPLAINTS

Standard Bank
Cheque book cover - Prestige account

Nedbank
CHEQUE BOOK NOT ORDERED

First National Bank
Bank Erro

First National Bank
Can't get my new cheque account card

First National Bank
Still awaiting a cheque book and credit cards

Nedbank
Cannot access my own money

First National Bank
Poor service on banking a US Dollar cheque

First National Bank
Incorrect Info given wasting my time

First National Bank
Refused to provide basic service

Capitec Bank
Lets mess with our customers!!!