Outsurance
OUTSURANCE WASHED THE HANDS

GOOD MORNING! AFTER THE HAIL LAST YEAR MY CAR WAS TAKEN BY TRADE AND EXCELSIOR PANELBEATER FOR A BODY REPAIR.OUTSURANCE PAID FOR THE REPAIR.MY CAR WAS AT THE PANELBEATER FOR 4 MONTHS AND WHEN I GOT IT BACK THE JOB WAS STILL NOT DONE.MY CAR WENT BACK TO THE PANELBEATER FEW TIMES UNTIL FINALLY THEY MANAGED TO FIX IT.I WAS TOLD THAT I EXPECT A NEW CAR WHEN I POINTED OUT MY DISAPPOINTMENT IN THE JOB THEY DID.BUT THAT WAS ONLY THE START OF THE PROBLEMS I HAVE BEEN TROUGH SINCE THEN.THERE WAS A PROBLEM WITH THE IDLING OF THE CAR AND IT WAS NOT WORKING AS BEFORE WENT TO THAT PANELBEATER.I CONTACTED OUTSURANCE AND I INSISTED THAT SOMETHING HAD HAPPENED WITH THE ENGINE AT THE PANELBEATER.I PAID R28000 FOR MY CAR TO BE FIXED BY BMW AND REGARDLESS BMW REPORT FOR DIFFERENT PLUGS AND DEMAGED WIRES AND OTHER PROBLEMS, OUTSURANCE -ZANDI TOLD ME THEY WILL PAY ONLY FOR THE PLUGS AND EVERYTHING ELSE IS WEAR AND TEAR.OUT SAID MY CAR WAS VERY BAD LOOK AFTER, WHICH IS NOT TRUE-I SUBMITED TO THEM ALL THE HISTORY RECORDS AND INVOICES AND SUGESTED THEIR ASSESOR GO TO BMW TO SEE THE CAR WHILE IT WAS THERE.NO-ONE DID.I PAY R1500 PER MONTH FOR MY INSURANCE.PLEASE HELP, SO OTHER PEOPLE DON'T GO TRU THE SAME.

Company: Outsurance
Country: South Africa
City: JOHANNESBURG

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