Standard Bank
Poor Work Ethics
- 05-29-2013
- 9
Thulani Kiviet -TEAM LEADER OF STANDARD BANK - FOR LAST WILL & TESTAMENT, I sent you a mail requesting for a Last Will and Testament from Standard Bank as I am an existing client, and have taking out a home loan with you(, YOU HAVE READ MY MAILS AS IT SHOWS ON MY SIDE) THE TIME AND DATE YOU HAVE READ THEM |Thulani Kiviet |was read on Monday, May 27, 2013 10:53:41 AM
You ask for my ID number, which I provided, then I don't hear from you again, Your customer service is of very poor standard, YOU are showing a poor standard of customer service for Standard Bank which you are supposed to be representing. Your last E-mail was sent:
To: Debbie Bresler
Subject: FW: Last will and Testament
From: Kiviet, Thulani T [Email Removed]
Sent: 08 May 2013 09:57 AM
To: Debbie Bresler
Subject: FW: Last will and Testament
Good Day Ms BreslerWe acknowledge receipt of your email
Kindly provide us with your ID number in order for us to assist you as promptly as possible.
Regards
|Thulani Kiviet |
Team Leader
| CRC - Service Recovery Unit Onboarding| Standard Bank of South Africa Limited |
Please give me feedback
Debbie Bresle
Company: Standard Bank
Country: South Africa
City: CRC - Service