Nedbank
Pathetic Service

I called Nedbank Middelburg Mall on Wednesday 8 May 2013 and spoke to Raelett Pieterse. I enquired about the possibility of buying a used LDV on H.P. She said it would be easier to get a personal loan as the bank insists on AA tests and a whole list of f do's and don'ts
She asked me to mail het a copy of my Identity Document and the last pay slip, which I did at 09:31 on 8 May 2013
I called later during the day to ask if she received the mail as I heard nothing from her. She replied that she was busy with clients and, that she received the documents and that she gave it to someone else.
I called on Thursday 9 May but Raelett was on the phone (according to the operator). She took my message and said she would ask Raelett to call back. Needless to say she did not.
I sent a mail 10 May 2013 at 10:31 to enquire no reply. I received news on Thursday 13:45 that the LDV was no longer available. I "thanked Raelett for her reply (sarcasm) and receive the following mail on Saturday 11 May 2013.
Ek het die aansoek gegee vir die persone wat werk met die Retail kliente en was nie hier gewees vir 2 dae nie. Volgens die dame is die aansoek afgekeur wees jou krediet record en kon ek niks ve

Company: Nedbank
Country: South Africa
City: Middelburg Mall

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