Standard Bank
Unauthorised Deductions

I had an account with Edgard, which also supplied me with a credit card. In 2006 I settled all my debt and up until June 2012 have I not been phoned for any outstanding debt. June 2012 Standard Bank as seen it fit to deduct R4000.00 out of my account without my authorization as they say it is "Common law".

After numerous calls made and e-mails sent, another R4000.00 was again deducted in December without my authorization, and again no positive feedback received.

Yesterday (16-01-2013) I requested the signed agreement to the credit card as well as the deductions, I was informed that they do not have any records anymore as this is older than 5 years, but still they refuse to return my R8000.00 that was as I feel have been from my account.

I opened my cheque account with Standard bank in April 2012, after I had an savings account for how long with them, and this never happened. Who has given them the permission to take money with authorization from myself?

I would like my money back, that was taken from me unlawfully immediatly

Company: Standard Bank
Country: South Africa
City: South Africa

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