Groupon SA
Late delivery, no feedback

Advertising

Ordered my aqua mp3 player and armband in Feb, four week delivery, only to find no armband. After spending hundreds of rands calling them over 6 times at 30 to 50 minutes per call, finely speaking to a useless supervisor who about sending a bulk e mail to customers informing them of the delay, but unable to resend the message i spoke to an even worse manager who also promised to contact me one they ahd spoken to the supplier regarding delivery almost two weeks ago. Between all the people, supervisor and manager i spoke to nobody could give me a straight answer on when the armband will be arriving. This product was suppose to take 4 weeks to arrive, but now we are going onto two months and still no delivery. No feedback whatsoever, just upon. The call centre is a joke to contact, and e mails sent through take 5 days before anyone responds. Disgusting.


Company: Groupon SA
Country: South Africa
City: Cape town
  <     >  

RELATED COMPLAINTS

Groupon SA
Delivery of incomplete product and then no refund!

Groupon SA
Full order not received, no straight answe

Speedo SA
No response from groupon on your product

Groupon SA
No Delivery

Groupon SA
6 weeks later - STILL no delivery

Sunday Times
Non delivery since subscribing-cancel subscription

Groupon SA
Two months and still no delivery

Groupon SA
No Delivery!!! Waiting for 2 months already

Groupon SA
Broken promise after yet another failed delivery

Homechoice
No delivery, no feedback and impossible to contact