Groupon SA
Groupon expired before expiry date

To the "Mothership",
I purchased 2x Groupons from GrouponSA for a breakfast for Rainbows End coffee shop. However, when I went to use them I was told that they "were no longer valid" and they had "expired".

The expiration date on the Groupn indicated that there was still over a week before they expired.

I contacted Groupon for a refund of BOTH groupons and received an automated response. I then contacted them again and received another automated response; No actual responses have been received.

I am a loyal groupon user and am aware of the terms and conditions. I abided by all of them, yet still did not receive the utility from the Groupon.

Reference number for my communications with Groupon (including Groupon Numbers, and security codes) is SOS (#651497).

I expect a FULL refund for both Groupons.

Another automated response is UNACCEPTABLE!

Regards,
Andy

Company: Groupon SA
Country: South Africa
City: Customer Service

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