Wicount
Utter Disregard 4 ANY customer SERIVER & RESPONCE

June of 2013 I purchased not 1 but 3 items from WICOUNT. Delivery to happen within 14days to my door.3 Weeks later I call the Wicount to enquire about my parcels, I was told I would received them the following week. I made sure I was home for the delivery. That never happened!! Thus me calling Wicount only to be told that I would have to collect my items from the post office in 2more days, following a tracking #. I was sent a tracking # for another clients items. Thus me calling Dube at Wicount again!! Who told me the items will now be delivered to my door. A week later, I received only ONE of my purchased items. I called Dube @Wicount AGAIN for OUTSTANDING items. I was too then put into contact with the owner responsible for my items bought - Charmain. She promised to have the OUTSANDING delivered on 4th-5th July. Which too never happened, she would not take my calls on said day!! Thus me called Dube @ Wicount AGAIN!! Who promised to revert back to me before COD that Day! Till now NOTHING. I have sent a number of emails ot WICOUNT regarding this matter, they have blatantly ignored my emails with NO feedback or resolution at all!! Still WAITING!!! ITS NOW THE 5TH OF AUGUST!!! DISGUSTING!!!

Company: Wicount
Country: South Africa
City: JHB

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