Shosholoza Meyl
An enjoyable journey, will use again

I would like to voice my appreciation for the friendly service that my wife and I received from several people within Prasa related to our return train trip from Joburg to Matjiesfontein. We had paid for our tickets online, and when we arrived at the station the booking systems were down and we were unable to collect our tickets or check in our bicycles as luggage. Noting our concern, the ticketing manager (Hloni) personally took us down to the platform and introduced us to the train manager, who confirmed our compartment and made arrangements for our bicycles. On the train, every staff member we dealt with was friendly and accommodating, going out of their way to lock or unlock our compartment when we went to the dining car. The food was good and affordable, and our beds were comfortable. Although we could have been given a coupe, we were given a full compartment on both trips. We were worried about the train arriving late, but we arrived in Matjiesfontein exactly on schedule. The train was basic but comfortable, and very good value for money. We look forward to our next trip with Shosholoza Meyl.

Company: Shosholoza Meyl
Country: South Africa
City: Johannesburg

  <     >