Air France Klm
Laggage

I travelled from Monrovia on the 6th of July 2013 to Freetown Sierra Leone. There was a big huha made about me being the first passage from Monrovia to Freetown on Airfrance, I was even upgraded to business class, that was great. But what followed killed any other gesture previously made.

When I arrived at Freetown, my bag was nowhere to be found. So I was made to fill an incident report adn was informed that my bag was going to be delivered to me either the following day or on Monday. The phone number I was given was off most of Monday, when I finally got hold of someone, they were not the right person to talk to. After been sent from pillar to post for a long while I was told that my bag was in London, and It will be sent to me on the next flight. This meant that I had to get clothes to keep me going for the days I am in Freetown. & days later, I still do not have my bag.

Such a huge disappointment and costly exercise for me

Company: Air France Klm
Country: Sierra Leone
City: Langa

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