Greyhound
RUDE BUS HOSTESS

I booked the 14:40 bus from Kbly to JHB on the 24th May 2013 and i was travelling with my daughter. Upon my arrival at the Ultra City, i met the driver and the hostess outside the bus, gave my luggage in to the driver and he gave me a sticker for my bag. I then handed the two tickets for my daughter and I, to the hostes (Pearl, if i remember her name correctly) who took half of tickets, checked them and handed the other part back to me without her saying anything to me. I then embarked the bus. i looked for our seat numbers 13A and 13B which were the seat numbers i PAID for but unfortunately these had already been occupied by other passengers. I then decided to look for free seats that i cud occupy only to find out that those seats already had already been occupied. So i stood up with my gal tried to explain to the hostess that our seats were not available and she turned around and RUDELY told me that it is double decker bus (of which it was not) & that people seat wherever they want and that i should ve waited for her outside the bus to tell me where to sit. i was really disgusted about her attatitude and i told her that i will never get on the Greyhound again.

Patience

Company: Greyhound
Country: South Africa
City: Kbly bus enroute to JHB

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