Cell C
Charged for in contract bundles after contract end

Previous casual chat 100 package with inclusive 120sms and 100 mb data bundles included ended in December. A new postpaid straight up 50 was taken via Cell C direct with no additional value bundles requested or added. I received my bill last night indicating charges for a data bundle and sms bundle. Both were part of previous bundle and should have ended with previous contract end. the current package includes data and smses and I would have increased them had I wanted it. I expect those charges to be refunded and and removed from my account to avoid further billing errors. Upgrade notification only indicates that successful and no other details. Fortunately their error alerted me via the itemised billing of their other errors.

Company: Cell C
Country: South Africa
City: CellC Direct

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