Cell C
Stay away from Cell C

My wife had a contract up for renewal and elected to port to Cell C from Vodacom. Given the new pricing and the positioning by Alan Knott Craig we thought lets give it a try. The worst decision ever!

We took out a contract with the Blackberry Z10. Its now 1 month and the phone has been problematic since day 1 to the extent that its not usable. She has been to the Cell C store in Cresta and their response is that they cannot help! They had the audacity to tell her to go to a independent small cellphone outlet in Cresta and the guy mentioned that he was willing to do a software upgrade and whatever else was needed but that the warranty would be voided. Why would Cell C not want to help you and then refer you to a non Cell C store! We went with Cell C as we felt that we would have the support of a warranty as we had with Vodacom.

In fact when we my wife was at the store the lady asked a gentlemen if he could help her and his response (in vernacular which my wife understands) was that he doesn't have time to help her!! Its disgusting, shocking and downright disturbing.

Company: Cell C
Country: South Africa
City: Cresta

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