Cell C
Een on hold for way over 2 hours

Cell c's service is absolutely/ undoubtedly /diabolically unmoving. i'm quite perturbed by lack of transparency on the side of cellc. I have been sent from pillar to post just to cancel my data bundle contract... even though iv never even used it, as i received it last week. I'm no longer interested in such shoddy customer service or the lack off. Retentions/cancellations is transfered internally with no direct number, not even the call center agents know if there's any contact information. for Retention. i don't recommend anyone to go through such turmoil. Asked to speak to the manager/ team leader and was told they all were not on the floor... now how possible is that! What about my money and time and still no resolution.thanks but no thanks.

Company: Cell C
Country: South Africa
City: Dont know

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