Autopage
Bad Service from Autopage

I logged the following issue with Autopage on the 04 March 2013:
Hi There,

On Thursday the 28 February 2013 I phoned in to cancel my data package. I got the worse service I have ever experience in the more than ten years with Autopage. I mention to the agent that I will use up my current data bundles and then used the Wi-Fi service. He then told me I have 24 hours to use all my data or it would expire, it was at that point that I said to him that then he should have asked me for an effective date. He told me that is not how it is done at Autopage at that point I asked him for his supervisor/manager he told me that there is no supervisor or manager he then put me on hold for more than 10 minutes. I just want to know is this a type of behaviour which is endorsed by Autopage?
Yours
Nkosinathi

I got the following response on the 06 March 2013 and nothing further:

Good day

Thank you for contacting Altech Autopage Cellular.

Kindly be advised that your query has been forwarded to our Contact Centre for further assistance.

Should you have any further queries do not hesitate to contact us for further assistance.

Kind regards
Altech Autopage
Online Support

Company: Autopage
Country: South Africa
City: Call centre

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