Vodacom
Billed for services never requested and never used

My business has had a series of debit orders run by Vodacom Business Services from our bank account at Standard Bank. At first we identified it as, and got Standard Bank, the South African Police Services and Nedbank (the recipient of the debit orsers) involved. It transpired, through investigation, that the debit orders were set up by Vodacom Business Services for some form of communication relating to orders from Spar, which my company does not supply. My company never used the service, as we do not supply Spar, and we were not even aware that the service had been set up/activated. The debit orders were stopped by Standard Bank, but an amount of R2 872.80 is still outstanding and is owed to my compaby by Vodacom Business Servies. We have been dealing with Andrew Cunnington for the last 9 months attempting to resolve this, but we are passed from one person to the next and no one can take responsibility for it. I will be cancelling all my Vodacom cellular and data contracts for my business as this kind of bad servoce is NOT acceptable.

Company: Vodacom
Country: South Africa
City: Vodacom Business Services

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